bdback Privacy Policy
Your personal information is completely safe with us. This policy explains in detail how bdback collects, uses, and protects your information.
bdback ("we", "us", or "platform") provides a trusted and secure online betting and casino service for users in Bangladesh. This Privacy Policy ("Policy") explains what information we collect when you use our website bdback.cam, how it is used, who it may be shared with, and what your rights are. Please read this policy carefully. By creating an account or using our services on bdback, you agree to the terms of this Privacy Policy.
What Information We Collect
We may collect the following information when you register an account, complete verification, and use our services on bdback:
Identity Information
- Full name
- Date of birth
- National ID or passport number
- Photo (for KYC verification)
Contact Information
- Email address
- Mobile number
- Residential address
- Country and city name
Financial Information
- bKash / Nagad / Rocket account number
- Bank account details (for bank transfers)
- Deposit and withdrawal transaction records
Technical Information
- IP address
- Browser type and version
- Device type and operating system
- Cookie and session data
- Login time and location
Gaming and Behavioral Information
We collect information about which games you have played on bdback, how long you played, your betting patterns, and your bonus usage history. This information is used to ensure responsible gaming and to improve your experience.
How Your Information Is Used
bdback uses the information we collect only for the legitimate purposes listed below. It is never sold to third parties without your permission.
- To create, verify, and manage your account
- To process financial transactions (deposits and withdrawals)
- To prevent fraud and money laundering (in compliance with AML regulations)
- To provide customer support and resolve complaints
- To comply with applicable laws and regulations
- To improve the security and performance of the platform
- To monitor and support responsible gaming
- To provide a personalized experience based on your preferences
- To inform you about relevant promotional offers and bonuses (with your consent)
bdback never sells or rents your personal information to third-party advertisers.
Information Sharing and Disclosure Policy
We treat your privacy with the highest importance. However, your information may need to be disclosed in the following limited circumstances:
Service Provider Partners
Trusted third-party service providers for payment processing (bKash, Nagad, Rocket, banks), identity verification, and technical infrastructure management may have access to limited information. They may only use the information for the specified purpose.
Legal Obligations
We may be legally required to disclose information in response to applicable laws, court orders, or requests from regulatory authorities. In such cases, we always share only the minimum necessary information.
Fraud Prevention
Relevant information may be shared with the relevant authorities to investigate and prevent possible fraud, money laundering, or other illegal activities.
Business Changes
In the event of a business merger, acquisition, or asset transfer, user information may be transferred to the new entity. You will be notified in advance in such cases.
Cookies and Tracking Technologies
bdback uses cookies and similar technologies to improve your browsing experience and ensure the platform functions properly. Cookies are small text files stored in your browser.
Types of Cookies We Use
- Essential Cookies: Required to maintain login sessions, ensure security, and run the platform's core functions.
- Functional Cookies: Help remember your preferences (language, theme) and provide a personalized experience.
- Analytical Cookies: Used to analyze platform traffic and usage patterns to improve service quality. This data is kept in aggregated and anonymous form.
You can disable cookies at any time from your browser settings. However, disabling certain essential cookies may affect some important functions of the platform.
Data Retention and Security Measures
bdback follows industry-standard security technologies and processes to protect your personal information.
SSL Encryption
All data transmissions are secured with 256-bit SSL encryption.
Firewall Protection
Advanced firewalls and intrusion detection systems are kept active.
24/7 Monitoring
Round-the-clock system monitoring and detection of suspicious activity.
Data Retention Period
Information is retained while your account is active and for the following periods after that:
- Account information and identity documents: at least five years after account closure (AML obligation)
- Financial transaction records: for the period required by applicable law
- Gaming history: retained for responsible gaming and dispute resolution purposes
- Cookie and session data: automatically deleted at the end of a session or after a set period
Your Data Rights
As a registered user on bdback, you have the following rights over your personal information:
- Right of Access: You may request a copy of the information we have collected about you.
- Right to Rectification: If your information contains any errors or is incomplete, you may request that it be corrected.
- Right to Erasure: In certain circumstances, you may request that your personal information be deleted. However, full deletion may not be possible if legal obligations apply.
- Right to Restrict Processing: In certain circumstances, you may request that the processing of your information be restricted.
- Right to Portability: You may request your information in a structured, machine-readable format.
- Right to Withdraw Consent: For any information processed on the basis of consent, you may withdraw that consent at any time.
To exercise any of the above rights, contact us at [email protected]. We will try to respond to your request within 30 days.
Privacy Protection for Minors
bdback is an adult betting and gaming platform. This platform is operated exclusively for people aged 21 and over.
We do not knowingly collect personal information from any minor. We verify age at the time of registration and accounts for those under 21 are not approved.
If a parent or guardian believes their child has accidentally provided information, please contact [email protected] immediately. We will delete the relevant information in compliance with applicable law.
Third-Party Services and Links
The bdback platform may integrate services from game software providers such as Pragmatic Play, Evolution Gaming, PG Soft, JILI, and Spribe, among others. When sharing information with these third parties, only the minimum information necessary to provide the gaming service is used.
These third-party providers are governed by their own privacy policies. bdback is not responsible for the privacy practices of these external parties. We encourage each partner to follow international data protection standards and ensure this through contractual agreements.
Changes to the Privacy Policy
bdback may update this Privacy Policy from time to time. The policy may change due to changes in business operations, the addition of new technologies, or legal changes.
- For significant changes, we will display a notice on the website
- The date of the change will be noted at the top of the page as "Last Updated"
- If you continue using the platform after a change, you will be considered to have agreed to the new policy
- If you object to any change, contact [email protected] before closing your account
We recommend that you review this Privacy Policy regularly so that you are always informed about how your information is being managed.
Contact Us
If you have any questions, concerns, or requests about this Privacy Policy, please contact us through the following:
Privacy Contact
24/7 Live Chat Support — speak directly from any page on the site
Email: [email protected]
Ensuring your privacy rights is one of our primary responsibilities. We take every request seriously and try to respond as quickly as possible. Your privacy is fully protected at bdback.